So what do you do if you need a doctor during a pandemic? You call Teladoc! Teladoc provides quick and easy access to a doctor. Thankfully through social distancing and quarantine, I do not have the coronavirus, but I do have a dry eye condition that seems to be progressing.
I attempted to contact the two eye doctors I have used over the years, but they are not seeing patients so I decided to check out Teladoc. A simple Google search brought me to their site. I created a username and password and filled out basic information. Somehow my insurance just popped up with other basic information about me. I filled out the same kind of questionnaire about history and symptoms you would fill out in a doctor’s office. I then had the option of phone or video call. I chose the phone call option.
Within 10 minutes I received a call from a doctor who had reviewed my information and asked me to describe my symptoms. I explained that in addition to my typical dry eye, my left eye was red and there appeared to be a pinguecula (yellowish growth) on my eye. Apparently a person with severe dry eye and other factors like ultra violet rays exposure can cause this. She said she would prescribe drops and an ointment to treat my condition. The prescription would be sent to the local pharmacy that I chose on their website. She also stated that eventually I would have to see an ophthalmologist when things get back to normal.
Within 10 minutes I received an email that my prescription was submitted, and as I wait for my text from CVS, I thought I would share my experience with Teladoc. Of course the Covid19 is the prevalent illness we are facing today, but what do you do if some kind of minor condition arises? You can contact Teladoc!